Resonant IQ

Customer evidence is split across tools and teams. Support sees tickets, sales hears calls, success tracks renewals, and each team reads its own slice.

Resonant IQ pulls conversations from HubSpot, Intercom, Zendesk, Zoom and CSV imports into one timeline per account. It scores each conversation against your own QA scorecard, drafts coaching notes beside the score, and flags account risks and patterns that repeat across accounts.

Every flag links back to the conversation it came from, so you can check the evidence before you act on it.